FAQ
To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
Library
How long does it take to get a library card?
At this time, a library card is not required to check out books. We require only a name, address, and phone number.
Are electronic books available?
No, not at this time.
Does the Library have "story time" for younger children?
We do not offer "story time" for younger children at this time! It may be added in the future.
Town Hall
What hours is Town Hall open?
Town Hall is open Tuesday, Wednesday & Thursday 12 PM to 5 PM.
Garbage Pickup
When are the garbage collection days for my street?
Please refer to the monthly schedule. Remember, observed holidays will alter the normal routine.
Water Utilities
How could I have used this much water?
You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact our office and a one-time extension will be extended to you for extenuating circumstances.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
Why is my water discolored?
A repair could have been completed recently allowing air to enter the line, causing the milky look.